Owner Feedback
Browse the latest Owner Feedback stories, analysis, and automotive guidance for readers in the U.S. market.
Featured Story
Drive Sense: Would a Tire DOT-Date Photo Make a Used-Car Listing More Useful?
The tire photo I always wish used-car listings included I spend an embarrassing amount of time scrolling used-car listings from San Francisco, and not just for the headline stuff l…
Jul 23, 2026
Owner Feedback Articles
Page 1 of 2Drive Sense: Would You Trust a Used-Car Listing More If It Stated How Many Keys Are Included?
Yes, I would trust it more, and I suspect many buyers would too If a used-car listing clearly stated how many keys are included, I would take it as a small but meaningful signal th…
Drive Sense: Should Every Used-Car Listing Show a Downloadable Inspection and Document Checklist?
My take: yes, listings should include a downloadable checklist If I could change one thing about used-car shopping in the U.S., it would be this: every listing should come with a d…
Jul 15, 2026
Drive Sense: Would a Price-Change Timeline Make You Trust a Used-Car Listing More?
Would a price-change timeline make me trust a used-car listing more?Yes, it would help. Not because a price drop proves the car is good or bad, but because it adds context to a pro…
Jul 18, 2026
Drive Sense: Would You Trust a Used Car Listing More If Warranty Coverage Was Split Into Factory, CPO, and Dealer Add-On?
By Jessica Cole, Los Angeles I have opened enough used car listings in Los Angeles to recognize the moment your confidence starts to wobble. You are scrolling fast, thumbing throu…
Jul 10, 2026
Drive Sense: Should Listings Show Photo Dates for Tire Tread, Warning Lights, and Odometer Shots?
Listings sell the vibe, and time is the soft spotI shop used cars the way a lot of enthusiasts do: late-night scrolling, too many tabs, and one listing that looks just a little too…
Jul 08, 2026
Drive Sense: Should Listings Separate Driver-Assist Features From Verified Calibration Records?
The badge problem: “It has driver assist” doesn’t tell me much I’ve noticed used-car listings have gotten pretty good at shouting about driver-assist features. You’ll see a row of …
Jul 04, 2026
Drive Sense: Would You Trust a Listing More If It Showed the Exact Recall Check Date?
I’m Jessica Cole in Los Angeles, and I’ve lost count of how many used-car listings I’ve scrolled past that feel like they’re trying to sell me a vibe instead of a vehicle. A glossy…
Jul 04, 2026
Drive Sense: Would You Pay More for a Used Car With Verified ADAS Calibration Records?
Why I’m even asking this I’ve been shopping used cars in the Bay Area long enough to recognize the new “trust signals” sellers lean on. Some are obvious, like a stack of service in…
Jun 28, 2026
CVTs in 2026: What the Complaint Patterns Actually Are (And Which Symptoms Mean ‘Walk Away’)
Why CVTs still scare used car shoppers in 2026I hear the same line on dealer lots and in DMs from readers around New York: “I like the mpg, but it has a CVT.” That hesitation is un…
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