1. Introduction

Welcome to Drive-Sense ("we", "us", "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information when you use our website, services, and products (collectively, the "Service").

This Privacy Policy applies to users located in the United States.

2. Information We Collect

2.1 Information You Provide Directly

We may collect the following personal information when you register, submit forms, or use our services:

  • Full name
  • Email address
  • Password (stored in hashed form)
  • Phone number (optional)
  • Company information (for dealer accounts): company name, business address, state and city
  • Vehicle listing data: vehicle details (make, model, year, mileage, price, VIN if provided) and photos uploaded by you
  • Any information you submit through contact forms or support requests

2.2 Automatically Collected Information

When you access the Service, we automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and actions taken on the site
  • Referring URLs
  • Date and time of access

This data is collected using cookies and similar technologies.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Authenticate users
  • Remember preferences
  • Analyze traffic and usage
  • Improve performance and user experience

You can manage or disable cookies through your browser settings. Disabling cookies may affect some functionality of the Service.

4. How We Use Your Information

We use collected information to:

  • Provide and maintain the Service
  • Create and manage user accounts
  • Publish vehicle listings
  • Provide analytics and insights to users and dealers
  • Process subscriptions and payments
  • Communicate with users (service messages, updates, support)
  • Improve our platform, features, and content
  • Detect fraud, abuse, or security issues
  • Comply with legal obligations

5. Payments

Payments are processed through third-party payment providers (such as Stripe). We do not store full credit card numbers or payment credentials on our servers.

Payment providers process data according to their own privacy policies.

6. Sharing of Information

We may share your information only in the following cases:

  • With service providers that help us operate the Service (hosting, analytics, payments)
  • With legal authorities if required by law or valid legal request
  • In connection with a business transfer (merger, acquisition, sale of assets)

We do not sell personal data.

7. Dealer and Public Listings

Vehicle listings published by users or dealers may be publicly visible. Any information included in a public listing is the responsibility of the user who submits it.

8. Data Retention

We retain personal data only as long as necessary to provide the Service, comply with legal and accounting obligations, and resolve disputes and enforce agreements.

Users may request deletion of their account and associated data, subject to legal requirements.

9. Data Security

We implement reasonable technical and organizational measures to protect your information, including:

  • Encrypted connections (HTTPS)
  • Access control and authentication
  • Regular system monitoring

However, no system is 100% secure, and we cannot guarantee absolute security.

10. Your Rights (U.S. Users)

Depending on applicable laws, you may have the right to access, correct, or delete your personal data and opt out of certain communications. Requests can be made by contacting us using the information below.

11. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of the Service constitutes acceptance of the updated policy.

14. Contact Information

If you have questions about this Privacy Policy or your personal data, contact us at:

15. California Privacy Rights (CCPA / CPRA)

This section applies to California residents under the California Consumer Privacy Act ("CCPA") and the California Privacy Rights Act ("CPRA").

15.1 Categories of Personal Information

In the past 12 months, we may have collected the following categories of personal information:

  • Identifiers (name, email)
  • Commercial information (vehicle listings, subscriptions)
  • Internet or other electronic network activity (pages visited, interactions)
  • Technical data (IP address, device type, browser)

We do not collect biometric information or health information.

15.2 Purposes for Collecting Personal Information

We collect and use personal information to:

  • Provide and maintain the Service
  • Manage user and dealer accounts
  • Publish and display listings
  • Provide analytics and improve the Service
  • Process subscriptions and payments
  • Comply with legal obligations

15.3 Sale or Sharing of Personal Information

We do not sell your personal information and do not share your personal information for cross-context behavioral advertising in exchange for consideration.

We may disclose personal information to service providers (e.g., hosting, analytics, payments) solely to operate the Service and subject to appropriate contractual confidentiality obligations.

15.4 Your California Privacy Rights

California residents may have the right to:

  • Know what personal information we collect, use, disclose, and share
  • Access and obtain a copy of your personal information
  • Delete certain personal information
  • Correct inaccurate personal information
  • Limit the use and disclosure of sensitive personal information
  • Not be discriminated against for exercising your rights

15.5 How to Exercise Your Rights

To exercise your rights, email us at privacy@drive-sense.com. We will respond to a verifiable consumer request within the time required by law (generally up to 45 days).

15.6 Verifying Requests

To protect your information, we may need to verify your identity before processing your request.

15.7 Authorized Agents

You may designate an authorized agent to submit a request on your behalf, subject to proof of authorization and identity verification.

15.8 Do Not Sell or Share

Because we do not sell or share personal information, a separate "Do Not Sell or Share My Personal Information" link is not required at this time.

Note: If you are a California resident, you have additional rights under the CCPA and CPRA as described in this section.